Last updated: Saturday, May 03, 2025
Security faq
Answers to common security questions from customers, prospects, and security reviewers.
Frequently asked
questions
Does SELECT hold any security certifications such as SOC 2, ISO27001?
Yes, we are SOC 2 Type 2 certified. Please reach out to [email protected] to request a copy of our SOC 2 report.
Do you have a penetration test report?
Please reach out to [email protected] to request a copy of our latest penetration test report.
Do you have a security architecture diagram?
Please reach out to [email protected] to request our security architecture diagram.
What region(s) are our services located in?
Please reach out to [email protected] for details on the regions where SELECT's services are hosted.
Does SELECT have access to any of our company data in Snowflake?
Please reach out to [email protected] for a detailed answer on data access.
How does SELECT mitigate the risk of customer data exposed in the raw query text?
Please reach out to [email protected] for details on how we handle raw query text.
How is customer's data protected and who has access to SELECT data?
Please reach out to [email protected] for details on data protection and access controls.
Does SELECT support 2FA, SSO, or any other defensive options?
Please reach out to [email protected] for details on authentication and defensive options.
In terms of application security, how does SELECT deal with security reports received from security researchers?
Please reach out to [email protected] to learn about our responsible disclosure process.
Do you have a security contact person in case of breaches?
Yes. Please contact [email protected].
In terms of logging, do you log access activities of SELECT's employees who have access to the data?
Please reach out to [email protected] for details on internal access logging.
How is Snowflake metadata managed on the SELECT platform?
Please reach out to [email protected] for details on Snowflake metadata management.
What metadata is stored?
Please reach out to [email protected] for a list of metadata stored by SELECT.
How is it stored?
Please reach out to [email protected] for details on how metadata is stored.
What are the retention policies?
Please reach out to [email protected] for details on our retention policies.
Have another security question?
Contact our security team for reports, docs, or implementation details.